SAP Knowledge Base Article - Public

2458157 - New Button Disabled for Hybris Storefront Integration

Symptom

The New button is disabled, when trying to create a Hybris Storefront Integration.

Reproducing the Issue

  1. Go to the Administration work centre.
  2. Select the General Settings view
  3. Click on the Hybris Storefront Integration hyperlink, under Integration section.
  4. The New button is disabled in the new opened window.

Cause

The Hybris Storefront Integration view was not added to the business role, hence no access has been defined.

Resolution

In order to assign the Hybris Storefront Integration view to the business role, you have to use the following steps:

  1. Go to the Administration work centre.
  2. Select the General Settings view.
  3. Click on the Business Roles hyperlink.
  4. Select the relevant business role.
  5. Flag the Hybris Storefront Integration view.
  6. Save the changes and update the users.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1702 ; SAP LE APPL.PLATFORM 1705