SAP Knowledge Base Article - Public

2457765 - Product Location not Determined in Registered Products

Symptom

Product Location not determined in Registered Products.

Reproducing the Issue

Prerequisites:

You have already maintained the scoping question regarding the determination of product location from the Ship-to-party.

  1. Go to the Installed Base work centre.
  2. Select the Registered Products view.
  3. Open a random registered product.
  4. Go to the Involved Parties facet.
  5. Click the Add button add a Ship-to-Party.
  6. You see that the product location was not determined.

Cause

This is the expected system behaviour.

Resolution

You have to enter the Ship-to-Party in the Quick Create during the creation of the registered product in order for the product location to be determined from it.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1702 ; SAP LE APPL.PLATFORM 1705