SAP Knowledge Base Article - Public

2457765 - Product Location not Determined in Registered Products


Product Location not determined in Registered Products.

Reproducing the Issue


You have already maintained the scoping question regarding the determination of product location from the Ship-to-party.

  1. Go to the Installed Base work centre.
  2. Select the Registered Products view.
  3. Open a random registered product.
  4. Go to the Involved Parties facet.
  5. Click the Add button add a Ship-to-Party.
  6. You see that the product location was not determined.


This is the expected system behaviour.


You have to enter the Ship-to-Party in the Quick Create during the creation of the registered product in order for the product location to be determined from it.


KBA , LOD-CRM-EMP , Employee , How To


SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1711 ; SAP LE APPL.PLATFORM 1702 ; SAP LE APPL.PLATFORM 1705