2457422 - Learning Catalog is not accesible in Mobile

SAP Knowledge Base Article - Public

2457422 - Learning Catalog is not accesible in Mobile

Symptom

Learning Catalog is not accesible in Mobile

Environment

SuccessFactors Learning Management System

Reproducing the Issue

1. Access Successfactors in mobile.

2. Go to Learning

3. See Catalog is not visible. Please note that user affected has catalog assigned and still has the issue.

 

Cause

LMS URL is not maintained correctly in provisioning.

Resolution

Log in to Provisioning > Company Settings > SuccessFactors Learning Integration URI > LMS url is maintained with extra space at the end which caused the issue.

Keywords

catalog, mobile, learning , KBA , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors HCM Core 1702