2457389 - Matrix Manager not able to view own Position in Position Org Chart

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2457389 - Matrix Manager not able to view own Position in Position Org Chart

Symptom

Matrix Manager is not able to view own Position in Position Org Chart.

Environment

Employee Central: Position Management

Reproducing the Issue

  1. Login or proxy as the Matrix Manager
  2. Navigate to Company Info
  3. Click on Position Org Chart tab
  4. Search for own position. It will generate the following error:

poserr.JPG

 

Cause

There is target criteria restrictions defined for matrix relationships for the people/group who are added to the permission role. An example:

target.JPG

Resolution

The system is working as expected. The target criteria restriction for matrix relationships always excludes the employee's own position. Also, please note that if you are checking more than one restriction for a target criteria the restrictions are concatenated with an AND. If the restrictions are removed, the Matrix Manager will be able to view his/her own position in Position Org Chart.

See Also

ECT-71601

Keywords

Target_Criteria Restriction   , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1702