2457194 - Application Error when moving more than 20 applicants from Forward status to other status

SAP Knowledge Base Article - Public

2457194 - Application Error when moving more than 20 applicants from Forward status to other status

Symptom

Application Error when moving more than 20 candidates from Forward status to other status.

Reproducing the Issue

1. Go to Recruiting

2. Open an active Job Requisition with more than 20 candidates currently in Forward status.

3. Select more than 20 candidates from Forward status then move to other status.

4. An application error occurs.

KB_application error.jpg

Cause

When more than 20 applicants status is being changed, if flag is enabled in the Applicant Profile Settings present in the Manage Recruiting Settings in the Admin Center and a job runs to perform the action.

In this case, the flag is enabled and the job has failed because the user information is not added on "Job Owner" in Applicant Profile Settings.

Applicant Profile settings.jpg

 

Resolution

1. Go to Admin Center

2. Search for Manage Recruiting Settings

3. Scroll down to Applicant Profile Settings

4. Please make sure to add a Job Owner.

5. Click on "Save"

Applicant Profile 2.jpg

See Also

Keywords

Application Error when moving more than 20 applicants from Forward status to other status Application Error Forward status to other status , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting 1608