2457188 - Cannot Add Goal or Competency to Form

SAP Knowledge Base Article - Public

2457188 - Cannot Add Goal or Competency to Form

Symptom

The user cannot add objectives or add competencies directly to the form even if  "Allow add objective" and "Allow add competency" are enabled in Manage Templates.

Environment

SuccessFactors BizX Cloud HCM Suite - Performance Management

Reproducing the Issue

  1. Go to Admin Center > Performance Management > Manage Templates > Performance Review
  2. Select your template
  3. Click on Edit Fields and Sections, and then select a Goal or Competency section
  4. Click on Show advanced settings...
  5. Check "  for goals, or "Allow users to add competencies" for competency sections
  6. Save the template, and launch the form
  7. There will be no "Add Goal/Competency" button on the section

Cause

Form templates need to have action permissions configured to allow specific roles access to the button.

Resolution

  1. Open the template in Manage Templates and go to the problem section
  2. Click on Show advanced settings...
  3. Scroll to the very bottom
  4. Click on [X] Action Permission(s) defined. Click to modify.
  5. Check if there are any existing permissions for "Add Item"
  6. Ensure that at least one of them has the type "Enabled," with the exact role specified to have the access as shown below:

    screenshot action permission.png
  7. Click Done, and then Save
  8. Relaunch the form

Keywords

action-permission add-item PMv12A advanced permissions , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors HCM Core 1702