2457155 - Licensing Audit Report Fails

SAP Knowledge Base Article - Public

2457155 - Licensing Audit Report Fails

Symptom

Report Job fails while downloading "Licensing Audit" Report.

Environment

Learning Management System

Successfactors Learning Management System

Successfactors LMS

LMS

Reproducing the Issue

1. Navigate to "Report" tab.

2. Click on "Licensing Audit" report.

3. Run the report and you would get report failed status.

Report Failed.JPG

Cause

This issue is currently identified as a defect and our engineering team is actively working on it.

Resolution

As a temporary work around we can modify below Setting to download the License report, However we should revert the changes once we have downloaded the report.

 

Just before running the License audit report, go to System Configuration -> Report System -> update the flag useLatestReportDefinition to false.

Once the report is downloaded, please to change the value to true

Keywords

License audit Report Fail License audit report error , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions