SAP Knowledge Base Article - Public

2457086 - Integrate an external server that is only accessible via VPN to the SF learning

Symptom

Is it possible to integrate an external server that is only accessible via VPN to the SF learning

Environment

Learning Management System (LMS)

Resolution

The following points need to be noted:

  1. For External Content Server issues or setup, contact CSM(Customer Service Manager), CEE(Customer Engagement Executive) or Sales Rep to get in touch with PS(Professional Services). External Content Server issues are not supported by us. 
  2. Check the following KBA about information how to reach out professional services:
    2149831 - How and When to reach out - Professional Services Consultant, Partner and Account/Finance Team
  3. Issues with External content servers that are only accessible by VPN needs to be handled by the customer's IT and/or content server administrators as it is out of support for SAP SuccessFactor.

See Also

  • 2433222 - FAQ - Scenario to use Icontent Server and External Content Server at same LMS Instance
  • 2407011 - LMS Cross Domain Solution (CDS) Knowledge Support and Tips

Keywords

icontent, successfactors, Virtual Private Network, internal data, security, , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions