SAP Knowledge Base Article - Public

2456952 - Mobile Number and Email Address not displayed on Mobile

Symptom

  • When I search for a user in mobile, their Mobile Number and Email Address not displayed. When I search for users from my desktop they are both displayed.
  • I am granted the permission via RBP > employee data > to view "Mobile Number" and "Email Address"

Environment

  • Mobile Applications

Resolution

  • This is currently expected behaviour.
  • It is as per system design that Mobile Number and Email Address do not appear when searching for people via mobile.
  • An enhancement has already been created with engineering to add this functionality. (MOB-3712)

Keywords

KBA , LOD-SF-FWK-MOB , Mobile Framework , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core all versions