SAP Knowledge Base Article - Public

2456866 - How to open Custom tile URL in new tab in IE instead of new window

Symptom

Customer would like the URL to open in a new tab rather than a new window in IE. How to do this?

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Create a Custom Tile that opens a given URL in a new Window (tick the option "Open link in new window")
  2. Using another browser, the page opens in a new tab
  3. Using Internet Explorer, click the tile from the homepage and see that it opens in a new window

Cause

This is as expected behavior. IE settings need to be changed to modify the behavior (it's not a SF issue but down to the browser handling of pop-up)

Resolution

Select the below options in order for the popup to open in a new tab instead of window:

  1. Open Internet Explorer
  2. Click in the settings icon and > Internet Options
  3. Click on Tabs
  4. When a pop-up is encountered: "Always open pop-ups in a new tab"

Keywords

Custom tile URL, Internet Explorer, new tab, new window , KBA , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Suite all versions

Attachments

2017-04-11_12-21-33_CustomTile_URL_open_in_new_tab_IE.mp4