2456866 - How to open Custom tile URL in new tab in IE instead of new window

SAP Knowledge Base Article - Public

2456866 - How to open Custom tile URL in new tab in IE instead of new window

Symptom

  • Customer would like the URL to open in a new tab rather than a new window in IE

Environment

  • BizX Platform

Reproducing the Issue

  1. Create a Custom Tile that opens a given URL in a new Window (tick the option "Open link in new window")
  2. Click the tile from the homepage and see that it opens in a new window

Cause

  • This is as expected behaviour.
  • IE settings needs to be changed to modify the behavior (it's not a SF issue but down to the browser handling of pop-up)

Resolution

  • Select the below options in order for the popup to open in a new tab instead of window:

Internet Options -> Tabs ->When a pop-up is encountered: "Always open pop-ups in a new tab"

Keywords

  • Custom tile URL
  • Internet Explorer
, KBA , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Core 1702

Attachments

2017-04-11_12-21-33_CustomTile_URL_open_in_new_tab_IE.mp4