2456376 - How to set Due By steps available for selection on notification for a custom process.

SAP Knowledge Base Article - Public

2456376 - How to set Due By steps available for selection on notification for a custom process.

Symptom

How to configure a notification for a custom process "Internal Hire Process" that will notify Managers when the NES step is completed.  
When try to select the Due By field does not have any options in the drop down
User gets an error stating Due By must be completed to save the notification.

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Error message

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Environment

SAP SuccessFactors Onboarding - Notification

Cause

There is no key defined for Due Date in SuperAdmin

Resolution

To add key go to

  • SuperAdmin - Account
  • Process 
  • Select the custom process wanted

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  • Click on Due Date

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  • Set a name (Start date) and key and hit Create

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  • If you go to Notification you will see the option start Date is now available

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  • Follow same steps to add other Due By options

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Result:

The Due By has a list with selectable fields 

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Keys to be used by steps:

Step Name Key Name
Start Date WOTCStartDate
Start Date Plus WOTCStartDate
End of PHV PHVCompletionDate
End of NES NESCompletionDate
By Orientation OrientationDate

Keywords

  • Due By
  • Notification
  • Select Due By
  • Custom Process
, KBA , LOD-SF-OBD-EML , Emails and Notifications , How To

Product

SAP SuccessFactors HCM Core 1702