SAP Knowledge Base Article - Public

2456349 - How to Stop System Feeds?

Symptom

You want to stop receiving system feeds in your C4C system.

Reproducing the Issue

  1. Go to the Feed workcenter.
  2. Go to the Feed view.

Here, you dont want to receive any feeds  generated by the system. Such feeds with be ending with 'by SYSTEM'

 

Cause

There are 2 types of updates that are displayed under Feeds - User updates and System updates. Their settings are different.

Resolution

To stop receiving system feeds:

  1. Go to the Business configuration workcenter.
  2. Go to the Implementation Projects view.
  3. Select the project ABC and choose the Edit Project Scope button.
  4. Navigate to the Questions chevron.
  5. Expand Communication and Information Exchange -> People Collaboration, Intranet and External Services -> Communities, Document Management and External Services.
  6. Select the question Do you want to deactivate system feed generation for your cloud solution ?

Please note that this will stop system updates from all the business objects.

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708