SAP Knowledge Base Article - Public

2453978 - HRBP: My Employee Tab Behavior

Symptom

When an HRBP is assigned as an Alternate Supervisor to users who have different Main Supervisors, the Main Supervisors are all listed in the HRBP's "My Employees" Tab.

Environment

SuccessFactors Learning Management System all versions

Reproducing the Issue

1. Assign HRBP as an alternate supervisor for a user.

2. When you go to HRBP's My Employees, you will notice that the Main Supervisor of the User is displayed as well. However, Main Supervisor is not clickable and the Learning Plan of the Main Supervisor cannot be viewed. It's just displayed there.

3. Customer is not expecting to see any other entities there except for Direct/Indirect reports for the HRBP. Why is the main supervisor there?

Cause

This is expected behavior.

Resolution

The Main Supervisor is displayed just to inform the HRBP who the Main Supervisor of his Indirect Report is. That's also the reason why the Main Supervisor is not clickable and the Learning Plan is not accessible. It's only a form of information to the HRBP and this is working as expected.

Keywords

HRBP My Employees Tab, HRBP, My Employees Tab, HRBP Alternate Supervisor , KBA , LOD-SF-LMS-ITE , LMS Items , Problem

Product

SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SuccessFactors Learning 1508