SAP Knowledge Base Article - Public

2453428 - Error Message: "The action RELEASE is not possible; Refresh the screen and try again, If the problem persists, report an incident" While Trying to Release an Inbound Delivery

Symptom

You want to release an Inbound Delivery. However, you received an error message: 'The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident'.

Environment

SAP Business ByDesign All Versions

Reproducing the Issue

  1. Go to the Inbound Logistics work center
  2. Go to  the Inbound Deliveries View
  3. Show All Deliveries and select the Delivery ID XYZ (XYZ refers to the Inbound Delivery ID)
  4. Click the Release button and it shows the error message: The action RELEASE is not possible; Refresh the screen and try again, If the problem persists, report an incident.

Cause

In inbound delivery processing, it is not allowed to release the Inbound Delivery if the Delivery Status is not 'Finished'.

Resolution

Inbound Delivery can only be released if the Delivery is Finished. For that the relevant Warehouse Task has to be finished.

Keywords

Inbound Delivery, Delivery Not Started, The, action, RELEASE, is not possible; Refresh, screen, and try again, problem, persists, report, incident. , KBA , inbound delivery , refresh the screen and try again , the action release is not possible , delivery not started , if the problem persists , AP-BP-BPT , Business Partner Template , AP-IDP-IDR , Inbound Delivery Request , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP Business ByDesign 1702