2453339 - Unable to edit Analytics Role from Role Maintenance option

SAP Knowledge Base Article - Public

2453339 - Unable to edit Analytics Role from Role Maintenance option

Symptom

  • Unable to Edit Analytics Role from Role Maintenance option
  • Throwing Application error while trying to edit the role
  • Role Summary is not getting loaded successfully. It appears as "Loading..." for more than 30 minutes.
  • Role Summary does not load even after clearing the browser cache.
  • Unable to Delete any Analytics role from Role Maintenance. 

Environment

  • BizX-WFA Permission Integration
  • Online Report Designer (Role Maintenance)

Reproducing the Issue

  • Home > Analytics > Analytics > Admin (at the left upper corner) > Role Maintenance > Roles > Select any analytics role
  • It throws Application Error > Click on "OK"

Application Error.png

  • Role Summary page never gets loaded successfully

Application Error Time Stamp.png

Cause

  • It could be BizX-WFA Permission Integration Issue.
  • It could be possible that BizX is trying to control Analytics permission.
  • It could be possible that below 2 features are turned on in "Manage Workforce Analytics" in any of the RBP Role.
    • "Functional and Option Permissions"
    • "Measure and Dimension"

Functional and Option Permissions - If this switch is turned on then means then Role Maintenance screen in Analytics should not be used.

Measure and Dimension - This feature should never be switched on, if Core WFA cube is not configured; doing so, will cause failures.

Resolution

Step 1: Go To Admin Center > Reporting and Analytics > Manage Workforce Analytics

  • if you are unable to find "Manage Workforce Analytics" in "Step 1" then perform Step 2 else Step 3.

Step 2: Admin Center > Manage Permission Role > Select RBP Role > Permissions > Manage Dashboards/ Reports > select "Manage Workforce Analytics" > Done > Save Changes > Logout and Login Back to the instance

Manage Workforce Permission.png

Step 3: Manage Workforce Analytics > Turn Off below 2 switches > Save > Logout > Clear browser cache > Login back to the instance and try editing the analytics role

  • "Functional and Option Permissions"
  • "Measure and Dimension"

Manage Workforce Analytics.png

Keywords

  • Edit Analytics Role
  • Role Maintenance
  • HrmlBizXRoleTreeSecurityManager
  • Role Summary Loading
  • BizX-WFA Permission Integartion
  • Manage Workforce Analytics
  • Functional and Option Permissions
  • Measure and Dimension
  • Application Error
  • Modify Analytics Role
  • Delete Analytics Role
, KBA , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-RBP , Roles & Permissions , Problem

Product

SAP SuccessFactors HCM Core all versions