2452883 - 'This report is not available. Please contact your administrator for assistance.' Error generated when user attempting to print certificate.

SAP Knowledge Base Article - Public

2452883 - 'This report is not available. Please contact your administrator for assistance.' Error generated when user attempting to print certificate.

Symptom

When a user is trying to print a certificate for any completed items in Learning History, the following error is generated

error.jpg

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

The Certificate Of Completion Learning Event (System) report is set to unpublished

report not published.jpg

Resolution

Ensure that the report Certificate Of Completion Learning Event (System) is published.

Check the learning history again for the user and report certificate will now print.

Keywords

This report is not available; Please contact your administrator for assistance; Certificate Of Completion Learning Event (System); , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions