SAP Knowledge Base Article - Public

2452800 - Delete Incorrect Account Addresses Using Data Workbench

Symptom

Your requirement is to delete the incorrect Address associated with the Customer Accounts.

Environment

SAP Hybris Cloud for Customer

Resolution

You may follow the below steps in your system:

  1. Login to the HTML5 client
  2. Go to Data Workbench workcenter
  3. Go to Export tab
  4. In the search field, select the Object Account Addresses
  5. Select Data
  6. Select Next
  7. Export Data
  8. Go to the Monitor tab
  9. Download the exported file

 Use the downloaded file from the above step. At the end of the column headers, you have to add a column ToBeDeleted to indicate which row should be deleted and mark it as TRUE and save the file.

  1. Login to the HTML5 client
  2. Go to Data Workbench workcenter
  3. Go to the Update tab
  4. Select the Object Account Addresses
  5. Select Next and Browse for the file
  6. Select Upload
  7. Choose Next
  8. Select Update
  9. On checking the Monitor view, task is a Success

 You may check the Customers workcenter for the respective Account ID to understand if the incorrect Address is deleted from the Addresses tab.

Keywords

Account Addresses, delete the incorrect Address , KBA , delete incorrect account addresses , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer add-ins all versions