2452576 - External candidate cannot see Posting Title, only job requisition number

SAP Knowledge Base Article - Public

2452576 - External candidate cannot see Posting Title, only job requisition number

Symptom

  • Our External Candidates only see the Job Req ID, not the job title. please see below

    Cannot Edit Posting Title Heading.png

Environment

  • BIZX
  • Successfactors recruitment
  • IE/FF/Chrome
  • English language

Reproducing the Issue

  • Go to an external job posting
  • Notice that only the req number is visible - "Job Opportunities (xxxxxx)"
  • Issue happens on English en_US language only

 

Cause

  • Customer used 3 tier language to change translation of job title in the en_US language
  • While the text was translated, the {0} variable character (the one that will resolve the title) was not copied over
  • OLD value in 3 tier language file "Career Oppportunities:{0}"
  • NEW/Incorrect value in 3 tier language file replaced with "Job Oppportunities"
  • Correct value should be "Job Oppportunities: {0}"

 

Resolution

  • Update 3 tier language KEY with Correct value should be "Job Oppportunities: {0}"

Keywords

  • translation missing
  • 3 tier language
, KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting 1608