SAP Knowledge Base Article - Public

2452389 - Supervisor View shows incorrect Effective Date of revised Items for subcurricula from the Parent Curricula details page

Symptom

  • Supervisor View (My Employees) shows previous Effective Date of revised Items for subcurricula from the Parent Curricula details page
  • Viewing the Items from the child curricula details page shows the correct Effective Date

Environment

  • SAP SuccessFactors
  • Learning Management System (LMS)

Reproducing the Issue

Setup of the Item Revisions and Curricula to Subcurricula:

  1. Create an Item with an Effective Date of Aug 28, 2012
  2. Create a Curricula (will be sub/child) and add the above Item
  3. Create another Curricula (will be parent) and add the above child Curricula as a subcurricula
  4. Assign the Parent Curricula to a User
  5. Revise the Item from step 1:
    • Number: 2
    • Effective Date: future date (ex: Apr 17, 2017)
    • Do note inactive previous revision (as Rev 2 is not yet in effect)
  6. Save
  7. All views of the Parent & Child Curricula show the correct effective
  8. EXCEPT, Supervisor View of Parent Curricula details

Reproducing the Problem:

  1. Login (or proxy) as the User above's Supervisor
  2. Navigate to Home > My Employees
  3. Highlight the User with the assigned curricula in the left menu
  4. Click the Curricula pie chart in the Status: UserName tile
    1. ClickCurricula.png
  5. Instead of expanding the Parent Curricula, click it
    1. ClickParent.png
  6. You'll see a list of the Items that are included in both the Parent & subcurricula
  7. Click "more" for Rev 2 of the Item
  8. Note the Effective Date shows Aug 28, 2012 instead of the expected Apr 17, 2017 
    1. WrongDate.png

Cause

This is currently being investigated by Product Engineering under LRN-17408

Resolution

This issue has been corrected in Learning Release b1708

Workaround:

View the Item details via the Subcurricula Details Page:

  1. Click the Child Curricula (subcurricula) from the My Employees > Employee > Curricula page:
    1. ClickChild.png
  2. Expand the Item by click More & note the Effective Date is correct
    1. RightDate.png

Keywords

SF SuccessFactors LMS Learning Management System Supervisor Manager view My Employees landing home incorrect not correct wrong display show date previous last effect effective sub-curricula subcurricula subcurriculum curriculum item revised object parent child detail page LRN-17408 , KBA , LOD-SF-LMS-CUR , LMS Curricula , Bug Filed

Product

SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SuccessFactors Learning 1508