SAP Knowledge Base Article - Public

2452221 - Analytic models are not working due to the missing multiple Actual versions in SAP BusinessObjects Cloud


  • Models with more than one "Actual" categories got corrupted after releasing the latest Wave for BusinesObjects Cloud but only after importing data into the models.
  • Charts based on the previously created and updated models are showing "No matching data available to display the chart."
  • All previously created versions with the "Actuals" category were deleted without an error message and the models are not working anymore. 
  • When creating new story based on the updated models only one "Actual" is available to use, however using NOT updated models with multiple Actuals can still chosen.
  • When creating new model and mapping multiple "Actual" versions the warning message "At most one distinct value can have Actuals category" appears.


  • SAP BusinessObjects Cloud 2017.05.4

Reproducing the Issue

  1. Create an analytic Model in a previous BOC-Version with more than one Actuals-Category
  2. Import latest data using Clear and Replace into the model in Wave 5/6.
  3. Refresh the story after update of BOC and observe that Actuals are missing and story does not show available data.


Only one actual version is supported.


When updating the model:

  • Do not override the data, these multiple actual data is still retained.
  • Use update option instead of “clean and replace” option, in order to preserve existing data.
  • For such old model with multiple actuals loading data multiple times, each to a different actual version is possible also.

See Also

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