SAP Knowledge Base Article - Public

2451878 - System throws error while accessing Candidate tab

Symptom

System throws below error message while acessing Candidate tab

Candidate_Error.JPG

Environment

Recruiting Management (RCM)

Cause

Candidate Profile Template (CPT) is blank and does not have any field definition and the content in CPT looks like below

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE candidate-profile-data-model PUBLIC "-//SuccessFactors, Inc.//DTD Candidate Profile Data Model//EN" "candidate-profile-data-model.dtd">
<candidate-profile-data-model>
</candidate-profile-data-model>

Resolution

Complete the Candidate Profile template and import it into system. This will resolve the issue.

Keywords

Candidate Candidate Profile Template CPT , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions