SAP Knowledge Base Article - Public

2451262 - Manager cannot withdraw subordinate from registered schedule offering - LMS

Symptom

Login as the manager to withdraw subordinate from the schedule offering, but system shows the message "No Subordinates can be withdrawn".

Also, you could reveive this error - "There are no users reporting to you registered for this Scheduled Offering"

Environment

SuccessFactors Learning

Learning Management System

Reproducing the Issue

>Login as the supervisor

>Click on the Register/Withdraw Employees link under Supervisor Links Tile

>Select the Schedule offering from which the user is supposed to be withdrawn

>Message displayed as per the below screen shot:

Capture.PNG

Cause

The cause for this issue is that the subordinate that the supervisor is trying to withdraw was enrolled into the offering by the LMS admin and not by the supervisor himself.

 

Resolution

The supervisor cannot withdraw users enrolled by the system admin.

If the supervisor wants to have options to withdraw the users from a Schedule offering, then the subordinate must be enrolled by the supervisor only .

Keywords

No Subordinates can be withdrawn, Withdraw from Schedule offering. there are no users reporting to you registered for this scheduled offering , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions