2450997 - Error Message: “Net Update With Data in Tab Notes is Not Supported”, While Migrating Notes to the Existing Accounts

SAP Knowledge Base Article - Public

2450997 - Error Message: “Net Update With Data in Tab Notes is Not Supported”, While Migrating Notes to the Existing Accounts

Symptom

You have some Accounts in your system for which you want to upload Notes. Upon trying to Migrate the Notes to the existing Accounts, system throws error:

Net update with data in tab Notes is not supported

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select Implementation Projects view or Overview
  3. Search and Open the activity Migration of Customers
  4. Choose Migrate customers using the migration tool
  5. Execute Migration for the respective Migration File with Migration Mode Enhance already existing records
  6. You receive the error message mentioned during the Simulation step

Cause

It is not possible to use Migration mode Enhance already existing records or Modify already existing records to Add/ Edit Notes for existing Accounts.

Further, Mass Data Maintenance cannot be used to upload/ modify the Notes for the existing Customers.

Resolution

It is possible to upload the new Notes to existing Accounts using the Data Workbench workcenter using the below steps:

  1. Go to Data Workbench work center
  2. Select Import
  3. Select the Object Account Notes
  4. Select Next
  5. Upload the template
  6. Select Import
  7. In the Monitor tab, check for the respective Task ID to understand the status of the Import

Only the initial load can be done. You would not be able to Edit/Modify the existing Notes for Accounts using Data Workbench.

The only way to Edit/Modify the existing Notes of Accounts is to update it manually.

Keywords

KBA , net update with data in tab notes is not , LOD-CRM , Cloud for Customer , How To

Product

SAP Hybris Cloud for Customer all versions