SAP Knowledge Base Article - Public

2450746 - Output Facet Missing in Sales Quote

Symptom

The facet: Output in Sales Quotes is missing for sales quotes of a particular Document Type.

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Sales Quotes view.
  3. Open any Sales Quote.
  4. Notice the Output facet missing.

Cause

The necessary settings have not been maintained in Business Configuration.

Resolution

  1. Go to  Business Configuration work center.
  2. Go to Implementation Projects view.
  3. Select Open Activity List button.
  4. Under the Fine-Tune tab, select Sales Quotes.
  5. Select Maintain Document Types.
  6. For the particular Document Type, check that the Direct Customer Acceptance has not been marked.

Mouse over for indicator Direct Customer Accecptance states: With this option you decide that the document won't be submitted to the customer for additional acceptance.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer all versions