2450663 - Tax Return is not Visible for Payment; Pay Button is Disabled

SAP Knowledge Base Article - Public

2450663 - Tax Return is not Visible for Payment; Pay Button is Disabled

Symptom

You have created a Reported  tax payable return, however the reported tax return is not visible for payment in the Tax Payment. Furthermore, the Pay button is grayed out.

Reproducing the Issue

  1. Go to Tax Management work center
  2. Go to Tax Payments view
  3. Open the relevant tax payment

In the Open Tax Returns section, you did not find the correct tax return.

  1. Go to e.g. Sales and Use Tax Returns view
  2. Find the Reported tax return.

You see that the Pay button is grayed out.

Cause

Although this is a tax payable, the Total Payable/Receivable amount is Zero.

The previous tax return run resulted in a tax receivable from tax authority. However, this tax receivable has been carried forward to the current tax return, which has a tax payable in the same amount. Refer to the Carry Forward Amount field in the tax return.

Resolution

System behavior is correct. The externally created payments for this tax returns can be canceled/reversed.

See Also

2040973 - How to Process an Incoming Tax Return

Keywords

KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To

Product

SAP Business ByDesign all versions