SAP Knowledge Base Article - Public

2450464 - It is Not Possible to Delete a Query Due to The Error: 'Name Already Exists'

Symptom

When trying to delete a saved query, the following error message is displayed: 'Name already exists.'

Environment

SAP Hybris Cloud for Customer HTML5

Reproducing the Issue

Example:

  1. Go to the Customers work center.
  2. Select the Accounts view.
  3. Select Show Advanced Filter.
  4. Select the Organize Queries button.
  5. Mark the query XYZ (XYZ represents the name of the query) as to be removed.
  6. Select the Apply button.

The error message 'Name already exists' is displayed and it is not possible to remove the query.

Cause

This issue is occurring because multiple queries with the same name are maintained.

Resolution

  1. Go to the Customers work center.
  2. Select the Accounts view.
  3. Select Show Advanced Filter.
  4. Select the Organize Queries button.
  5. Change the name of the duplicate query that should be deleted.
  6. Select the Apply button.
  7. Mark the renamed query as to be removed.
  8. Select the Apply button.

 

Keywords

Name already exists, Query, Filter, Remove. , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , LOD-CRM-ACC , Account , How To

Product

SAP C4C CORE all versions ; SAP Cloud for Customer all versions