SAP Knowledge Base Article - Public

2450005 - Adding subaccount to SAP Cloud Connector fails with error 407 - authenticationrequired

Symptom

When adding an SAP Cloud Platform subaccount to SAP Cloud Connector, the following error is displayed on screen:

417 Could not download configuration file: 407 - authenticationrequired

HCC__417_Error.png

Environment

SAP Cloud Connector

Reproducing the Issue

  1. Go to SAP Cloud Connector Administration
  2. Enter parameters to add a subaccount
  3. Error is displayed

HCC_Entry.png

Cause

The error is occurring due to proxy set up on the Cloud Connector settings

Resolution

Enter the user and password for your proxy under configurations.

HCC_PROXY.png

HCC_PROXY_IDPass.png

See Also

Keywords

Connections, share, users, EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud 4 Planning, HCP, C4A, BOC, SAP BusinessObjects Cloud, bobj
, KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

Product

SAP Analytics Cloud 1.0