- Cannot proceed with initial verification during the E-verify process step.
- SAP SuccessFactors Onboarding
Reproducing the Issue
- During thie initial verification step when selecting the Submit initial Verification button receive error message.
- Error message is ClientCompanyis is 0. See an example below for error message.
- The DivCode is not in the Onboarding record for the candidate that you are trying to E-verify.
- If you receive this error during Initial Verification please open a Cloud Product Support Ticket. Please provide this KBA number in the ticket, the candidate's name and the Divcode for the candidate you are trying to submit through E-verify.
Internal Note to Cloud Product Support team. Please read internal memo for fix.
- E-verify Error
- ClientCompanyid is 0
SAP SuccessFactors Onboarding all versions