SAP Knowledge Base Article - Public

2449764 - Integration error "Duplicate IDs exist in the system" when opening Learning from BizX

Symptom

When navigating from BizX to LMS the following error is displayed:

 2449764 - Integration error Duplicate IDs exist in the system when opening Learning

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

To resolve this, within LMS the following property under Syatem Admin -> Configuration -> System Configuration -> Authentication -> loginPolicy.USER.caseSensitiveID which is set to false.

You need to enable this to make sure that case sensitive IDs are different.

Keywords

loginPolicy.USER.caseSensitiveID; Duplicate IDs exist in the system; integration; , KBA , LOD-SF-LMS-INT , LMS Integrations , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions