SAP Knowledge Base Article - Public

2449639 - Open Layout in HTML5 from Responsive UI missing functionalities


"Open Layout in HTML5" from Responsive UI does not have all the functionalities as available in HTML5

Reproducing the Issue

  • Log in to Responsive UI.
  • Click on the User name on the top right.
  • Click on "Open Layout in HTML5".
  • Another browser tab will open the HTML5 UI.
  • In this, few work centers/work center views and functionalities are missing which is available when launching HTML5 directly not from Responsive UI.


 "Open Layout in HTML5" from Responsive UI will launch the Responsive UI floor plan in HTML5. So this will have only the work centers/work center views and functionalites that are available in Responsive UI.


This is an expected system behavior.

Inorder to access the full version of HTML5 kinly use the option "Launch HTML5" from Responisve UI by clicking on the User name on the top right.

Note: The option "Open Layout in HTML" will be available if the current view is any work center (WoC) other than the Home or Calendar (e.g. Feed, Products, etc.), or a thing inspector (TI), but not a quick create (QC) form.


KBA , SRD-CC , Cross Components , How To


SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705