2449528 - Cannot rate both Behavior and Competency level - Performance Management v12A

SAP Knowledge Base Article - Public

2449528 - Cannot rate both Behavior and Competency level - Performance Management v12A

Symptom

Behavior mode option 3 or "Configuration 4" does not allow a user to rate on both the Behavior and Competency level.

Environment

SuccessFactors Cloud HCM Suite

Performance Management

Reproducing the Issue

  1. Configure the competency section for the following:
    1. enable behaviors
    2. as defined in section 6.1.4.4, page 169 of your Implementation Guide: set behavior-mode-opt="3" to enable "Configuration 4"
    3. ensure that at least one user has write access to item rating/subject rating, and unofficial user rating (item-cmt-rating)
  2. Launch the form
  3. Attempt to rate the form's competency section
  4. Only the behaviors are rateable.

Cause

As per engineering, behavior-mode-opt="3" is currently not supported

Resolution

Please ensure that you are using the configurations listed in the latest implementation guide for Performance and Goals. If you are using an older version of the PMv12A Implementation Guide, You can find it in SAP Help Portal, which states the only possible configurations as:

  • Show only job-specific behaviors
  • Enable the rating of behaviors associated with the competency
  • Show behaviors but rate at the competency level

Keywords

KBA , LOD-SF-PM-FAM , PM Competencies Behaviors Families and Roles , Problem

Product

SAP SuccessFactors HCM Core 1702