SAP Knowledge Base Article - Public

2449255 - C4C RUI Link Clickable but Not Authorized

Symptom

When you are not authorized to see an Account, the link to access the same should be disabled.

Reproducing the Issue

  1. Logon on RUI
  2. Go to Visits
  3. Search for any Visit
  4. See the link for Accounts is still clickable, even though you have no access for the same
  5. When you click on the Account link, you will get an error message saying that you are not authorized to display the data.

Cause

This is the current system behavior.

Resolution

The link for an instance will only be disabled when you have no access to the whole Work Center.
This cannot be controlled for a single instance.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708