SAP Knowledge Base Article - Public

2448905 - Middle Name field is not appearing in the Application page of the Candidate

Symptom

 

The Middle Name or the First Name or the Last name is missing in the Application submitted by the candidate .

Environment

SuccessFactors Bizx - Recruiting Management(RCM)

Reproducing the Issue

In the Application page while submitting the application the candidate is able to enter the value for middle Name,

However when the Operators tries to view the application, they are not able to see the Middle Name as the application field or in the Banner, eventhough the Operator has the permission to see the field

Cause

Under Admin tools > Text replacement section the settings are changed to show only certain fields should be configured.

Resolution

The Middle Name will be shown only in the Banner of the Application and not as an application fields.

Under TEXT REPLACEMENT page in Admin Center , if  the settings are like this 

 

text replacement.png

 

The  Middle Name will not be visible in the Banner as well. Then this settings needs to be removed, so that First Name , Middle Name and Last Name is visible in  the Application Banner 

This is Applicable to First Name and Last Name as well.

Keywords

Application fields , Middle Name , First Name , Last Name ,  Text replacement , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors HCM Core all versions