SAP Knowledge Base Article - Public

2448063 - Editing or creating a new tile gets stuck on a Loading View... Please Wait... screen

Symptom

Edit or build a tile in Manage Standard Dashboards and YouCalc Files from Learning domain and receive a Loading..., Loading View...Please Wait... screen.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SuccessFactors Workforce Analytics (ANA) - All versions

Reproducing the Issue

  1. Go to Admin center
  2. Reporting and Analytics
  3. Manage Dashboards
  4. Manage Standard Dashboards and YouCalc Files
  5. Build Tile or Edit Tile from Learning domain
  6. See Loading..., Loading View...Please Wait... screen

loading.png

Cause

Permission to access "Learning Activity Template" has not been granted to the role which has been assigned to the user.

Resolution

  1. Go to Admin Center
  2. Set User Permission
  3. Manage Permission Role
  4. Select the Role > Permission > Click 'Objectives' (or Goals) under 'User Permission'
  5. Check "Objective Plan Permissions” option> Click “Others” radio button > Select the Learning Activity template name > Save Changes

permission.jpg

6. If you cannot find Learning Activity option showing up in above shown permission, means that the Learning Activity Template itself if not maintained in the instance.

7. Check in Provisioning (If have access else raise an incident asking for same), Company Name > Managing Plan Template > Import/Update/Export Learning Activities Templates

8. If there isn't anything maintained please import the learning activity template first

9. To verify the authenticity of above mentioned resolution, You can check Import/Update/Export Objective Plan Template and every template showing under this option will only be available in RBP permissions.

Keywords

Tile builder, learning, learning activity template, Loading View, Please Wait, Dashboard, Tile , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HCM Suite all versions