2447956 - Expected behavior when Notifications are disabled on environment

SAP Knowledge Base Article - Public

2447956 - Expected behavior when Notifications are disabled on environment

Symptom

This Knowledge Base Article is to describe the expected behavior when the Notificaitons are disabled on the LMS environment (Global Variables).

Environment

SuccessFactors Learning Management System Notifications

Reproducing the Issue

  1. Navigate to System Admin > Configuration > Global Variables > Mail tab
  2. Uncheck the 'Enable Email' checkbox
  3. Click on 'Apply Changes' button

After performing this change, the Notifications are disabled on the environment.

Resolution

When the notifications are disabled on the Global Variables > Mail tab, no e-mails would be triggered by the environment. Even the automatic processes that are still scheduled to run (and could generate e-mails), would not generate any e-mails, as long as the Notifications are disabled on the environment. This means that there would be no e-mails being queued for posterior delivery as none are being generated.

See Also

KBA 2330530 – LMS Notifications Knowledge Support and Tips

Keywords

Notifications disabled on environment Queued e-mails PA_MAIL table , KBA , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions