2447770 - "Please enter a party with role Seller"

SAP Knowledge Base Article - Public

2447770 - "Please enter a party with role Seller"

Symptom

You get the error message "Please enter a party with role Seller" in a Sales Order, although the party role 'Seller' was deactivated in the Fine-Tuning and is non-mandatory.

Reproducing the Issue

1. Go to workcenter: Sales

2. Go to View: Sales Orders

3. Open any sales order

 

Cause

The error message is for the Item Party. As per the configuration in "Item Involved Parties" the party "Seller" is marked as mandatory.

Item parties are copied from Involved parties at Sales Order Header level by default or else they can be maintained manually.

Resolution

To solve this issue either uncheck the Mandatory flag for item Involved Party in the Business Configuration or maintain a seller party for the item.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702