2447070 - Manage Pending Hires | Internal Hire > Application Error Occurs when loading the Hire wizard UI after selecting an Internal Hire

SAP Knowledge Base Article - Public

2447070 - Manage Pending Hires | Internal Hire > Application Error Occurs when loading the Hire wizard UI after selecting an Internal Hire

Symptom

When navigating to Admin Center > Manage Pending Hires and selecting an Internal Hire, when the Hire wizard page loads, you encounter "An Application Error" and you are not able to proceed with the Internal Hire.

InternalHireError.jpg

Environment

Employee Central 2.0

Recruiting Management 2.0

Cause

The user performing the Internal Hire is not permissioned to edit the Employment Information data (Employment Details, Job Information, Job Relationships Info, Compensation Info, etc).

Resolution

The current solution:

Ultimately, the user performing the Internal Hire action requires EDIT permission to the Internal Hires "Employment Information" data.

  • Perform the Internal Hire as a System Admin (who has EDIT permission to all Employment Information elements and fields - with the Target Population = Everyone/All)
  • Grant the Hiring Manager EDIT permission to the Internal Hires "Employment Information" elements and fields

 

Long-term solution:

An internal Enhancement Request is open under ECT-70686 to provide a clear error message to communicate which permissions are missing, in order for the Hiring Manager to complete the Internal Hire process.

The behaviour in itself however, will not be change. It is expected that a user performing an Internal Hire via the Manage Pending Hires wizard, should be restricted to user data that is granted to them via their granted Permission Roles Target Population.

 

@Product Support - Please refer to "Internal Memo" for Application Log example

Keywords

EC to RCM, ECT-69518, ECT-70686 , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem

Product

SAP SuccessFactors HCM Core all versions