SAP Knowledge Base Article - Public

2446860 - Default location in Maps shows Germany.

Symptom

Default location in Maps shows Germany when there is no data in My visits or Accounts.

Reproducing the Issue

  • Go to Visits / Accounts Work center view.
  • Navigate to Maps view 
  • If there is no data for the Query , the location shown in the Maps is Germany.

Cause

The API key used in Google Maps provided by SAP is configured in such a way that the location by default displays Germany, Irrespective of the location maintained in My settings.

Resolution

This is an expected system behavior.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer all versions