2446657 - Error When User Confirms a Waitlist for a Schedule Offering -LMS

SAP Knowledge Base Article - Public

2446657 - Error When User Confirms a Waitlist for a Schedule Offering -LMS

Symptom

When registering for a waitlisted Scheduled Offering and selecting Confirm, error message is displayed. Has happened on multiple Items and multiple scheduled offerings

Environment

SuccessFactors Learning Management System

Reproducing the Issue

Navigate to Home>Learning

Select Register Now from the ILT item in users Learning Plan.

Select Waitlist, and Confirm

Error message is displayed when the user clicks on the Waitlist button:

Error

Please report the following error to your system administrator:

com.plateausystems.elms.util.process.ElmsProcessException: com.plateausystems.elms.util.process.ElmsWorkflowException: root cause: pwsEnrollStudent failed

        at com.plateausystems.elms.util.process.WorkflowProcessUtil.startProcessInstance(WorkflowProcessUtil.java:85)

        at com.plateausystems.elms.util.process.WorkflowProcessUtil.startProcessInstance(WorkflowProcessUtil.java:99)

        at com.plateausystems.elms.bo.businessprocess.impl.BusinessProcessServiceImpl.startBusinessProcess(BusinessProcessServiceImpl.java:254)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

        at java.lang.reflect.Method.invoke(Method.java:606)

        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)

        at com.plateausystems.elms.framework.perfmonitor.impl.ServicePerformanceMonitorInterceptor.invoke(ServicePerformanceMonitorInterceptor.java:41)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.usagestatistics.impl.UsageStatisticsInterceptor.invoke(UsageStatisticsInterceptor.java:73)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.authorization.impl.ServiceAuthorizationInterceptor.invoke(ServiceAuthorizationInterceptor.java:127)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.util.helper.LastUpdateUserInterceptor.invoke(LastUpdateUserInterceptor.java:49)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.localization.DataLocalizationInterceptor.invoke(DataLocalizationInterceptor.java:72)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)

        at com.sun.proxy.$Proxy251.startBusinessProcess(Unknown Source)

        at com.plateausystems.elms.client.struts.learner.common.RegisterIntoScheduledOfferingAction.run(RegisterIntoScheduledOfferingAction.java:257)

        at com.plateausystems.elms.client.struts.StatefulBaseActionDelegate.invoke(StatefulBaseActionDelegate.java:520)

        at com.plateausystems.elms.client.struts.TMSDelegatingTilesRequestProcessor.processActionPerform(TMSDelegatingTilesRequestProcessor.java:134)

        at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:275)

        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)

        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

        at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java:781)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

        at org.apache.struts.action.ActionServlet.service(ActionServlet.java)

        at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java)

        at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java:83)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

        at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java)

        at com.plateau.foundation.servlet.TenantAwareDelegatingServlet.service(TenantAwareDelegatingServlet.java:95)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.common.webtoolkit.servlet.ExpiresFilter.doFilter(ExpiresFilter.java:372)

        at com.plateausystems.elms.client.servlet.CachingFilter.doFilter(CachingFilter.java:46)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.foundation.servlet.PlateauFoundationSetupHandler.doFilter(PlateauFoundationSetupHandler.java:420)

        at com.plateausystems.elms.framework.bootstrap.TMSPlateauFoundationSetupHandler.doFilter(TMSPlateauFoundationSetupHandler.java)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:720)

        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)

        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)

        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)

        at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)

        at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274)

        at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)

        at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320)

        at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)

        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)

        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

        at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java:781)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

        at org.apache.struts.action.ActionServlet.service(ActionServlet.java)

        at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java)

        at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java:83)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

        at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java)

        at com.plateau.foundation.servlet.TenantAwareDelegatingServlet.service(TenantAwareDelegatingServlet.java:95)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.framework.throttling.APIThrottlingFilter.internalDoFilter(APIThrottlingFilter.java:115)

        at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:113)

        at com.plateausystems.elms.framework.throttling.APIThrottlingFilter.doFilter(APIThrottlingFilter.java)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.framework.usagestatistics.client.CollectUsageStatisticsFilter.internalDoFilter(CollectUsageStatisticsFilter.java:110)

        at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:113)

        at com.plateausystems.elms.framework.usagestatistics.client.CollectUsageStatisticsFilter.doFilter(CollectUsageStatisticsFilter.java)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.client.servlet.MondrianInitFilter.doFilter(MondrianInitFilter.java:60)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.common.websecurity.impl.servlet.StrutsParamFilter.doFilter(StrutsParamFilter.java:59)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.framework.csrfguard.LmsCsrfGuardFilter.doFilter(LmsCsrfGuardFilter.java:104)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:117)

        at com.plateau.common.websecurity.impl.servlet.XSSScanFilter.doFilter(XSSScanFilter.java)

        at com.plateausystems.elms.client.servlet.XssFilter.doFilter(XssFilter.java)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.successfactors.perflog.ui.PerfLogBaseFilter.doFilter(PerfLogBaseFilter.java:175)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:369)

        at org.springframework.security.oauth2.consumer.OAuth2ClientContextFilter.doFilter(OAuth2ClientContextFilter.java:79)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.oauth2.consumer.OAuth2ClientContextFilter.doFilter(OAuth2ClientContextFilter.java:79)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.oauth2.provider.OAuth2ProtectedResourceFilter.doFilter(OAuth2ProtectedResourceFilter.java:46)

        at com.plateausystems.elms.framework.oauth2.provider.impl.PlateauOAuth2ProtectedResourceFilter.doFilter(PlateauOAuth2ProtectedResourceFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)

        at org.springframework.security.oauth2.provider.OAuth2AuthorizationFilter.doFilter(OAuth2AuthorizationFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)

        at org.springframework.security.oauth2.provider.verification.VerificationCodeFilter.doFilter(VerificationCodeFilter.java:105)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.oauth2.provider.OAuth2ExceptionHandlerFilter.doFilter(OAuth2ExceptionHandlerFilter.java:36)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:97)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)

        at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java)

        at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)

        at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java)

        at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)

        at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java)

        at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.saml.SAMLLogoutProcessingFilter.doFilterHttp(SAMLLogoutProcessingFilter.java:192)

        at org.springframework.security.saml.SAMLLogoutProcessingFilter.doFilter(SAMLLogoutProcessingFilter.java:92)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)

        at org.springframework.security.saml.SAMLProcessingFilter.doFilter(SAMLProcessingFilter.java)

        at com.plateausystems.elms.framework.sso.impl.saml.MultiAppDispatchSAMLProcessingFilter.doFilter(MultiAppDispatchSAMLProcessingFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.saml.SAMLEntryPoint.doFilterHttp(SAMLEntryPoint.java:101)

        at org.springframework.security.saml.SecurityFilter.doFilter(SecurityFilter.java:53)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.saml.metadata.MetadataDisplayFilter.doFilterHttp(MetadataDisplayFilter.java:90)

        at org.springframework.security.saml.SecurityFilter.doFilter(SecurityFilter.java:53)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)

        at com.plateausystems.elms.framework.sso.impl.oauthtoken.LearnerOAuthTokenAuthenticationProcessingFilter.doFilter(LearnerOAuthTokenAuthenticationProcessingFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:79)

        at org.springframework.security.web.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:117)

        at com.plateau.common.websecurity.impl.servlet.XSSScanFilter.doFilter(XSSScanFilter.java)

        at com.plateausystems.elms.client.servlet.XssFilter.doFilter(XssFilter.java)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.oauth2.provider.verification.BasicUserApprovalFilter.doFilter(BasicUserApprovalFilter.java:41)

        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)

        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:168)

        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)

        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)

        at com.plateausystems.elms.client.servlet.SecurityFilterToBeanProxy.doFilter(SecurityFilterToBeanProxy.java:82)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.client.servlet.CheckOtherLogonFilter.doFilter(CheckOtherLogonFilter.java:121)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.client.servlet.ContentServletCheckLogonFilter.doFilter(ContentServletCheckLogonFilter.java:95)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.client.servlet.CheckLearnerLogonFilter.doFilter(CheckLearnerLogonFilter.java:235)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.common.webtoolkit.servlet.EncodingFilter.doFilter(EncodingFilter.java:297)

        at com.plateau.common.webtoolkit.servlet.GZIPEncodingFilter.doFilter(GZIPEncodingFilter.java)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.common.webtoolkit.servlet.ExpiresFilter.doFilter(ExpiresFilter.java:520)

        at com.plateausystems.elms.client.servlet.CachingFilter.doFilter(CachingFilter.java:46)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.foundation.servlet.JdbcResourceMonitorServletFilter.doFilter(JdbcResourceMonitorServletFilter.java:116)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.util.helper.test.automation.PlateauTestFilter.doFilter(PlateauTestFilter.java:114)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.client.servlet.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:299)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.common.webtoolkit.servlet.RequestLogger.doFilter(RequestLogger.java:189)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.common.webtoolkit.servlet.RequestInfo.doFilter(RequestInfo.java:77)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateausystems.elms.client.servlet.AlternativeSessionFilter.doFilter(AlternativeSessionFilter.java:78)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83)

        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)

        at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at com.plateau.foundation.servlet.PlateauFoundationSetupHandler.doFilter(PlateauFoundationSetupHandler.java:420)

        at com.plateausystems.elms.framework.bootstrap.TMSPlateauFoundationSetupHandler.doFilter(TMSPlateauFoundationSetupHandler.java)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)

        at org.apache.catalina.session.FoundationSessionManagerValve.invoke(FoundationSessionManagerValve.java:47)

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

        at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:676)

        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)

        at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:208)

        at org.apache.catalina.valves.SetCharacterEncodingValve.invoke(SetCharacterEncodingValve.java:37)

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522)

        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095)

        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672)

        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1500)

        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1456)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

        at java.lang.Thread.run(Thread.java:807)

Caused by: com.plateausystems.elms.util.process.ElmsWorkflowException: root cause: pwsEnrollStudent failed

        at com.plateausystems.elms.bo.businessprocess.helper.functions.StartEnrollmentTrainingApprovalFunction.execute(StartEnrollmentTrainingApprovalFunction.java:139)

        at com.plateausystems.elms.bo.businessprocess.helper.functions.BusinessProcessFunctionFactoryFunction.execute(BusinessProcessFunctionFactoryFunction.java:29)

        at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1229)

        at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1484)

        at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:551)

        at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1512)

        at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:602)

        at com.plateausystems.elms.util.process.WorkflowProcessUtil.startProcessInstance(WorkflowProcessUtil.java:81)

        ... 248 more

Caused by: com.plateausystems.elms.util.helper.ElmsUpdateException: pwsEnrollStudent failed

        at com.plateausystems.elms.bo.scheduleinstance.impl.ScheduleInstanceServiceImpl.pwsEnrollStudent(ScheduleInstanceServiceImpl.java:3816)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

        at java.lang.reflect.Method.invoke(Method.java:606)

        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)

        at com.plateausystems.elms.framework.perfmonitor.impl.ServicePerformanceMonitorInterceptor.invoke(ServicePerformanceMonitorInterceptor.java:41)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.usagestatistics.impl.UsageStatisticsInterceptor.invoke(UsageStatisticsInterceptor.java:73)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.authorization.impl.ServiceAuthorizationInterceptor.invoke(ServiceAuthorizationInterceptor.java:127)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.util.helper.LastUpdateUserInterceptor.invoke(LastUpdateUserInterceptor.java:49)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.localization.DataLocalizationInterceptor.invoke(DataLocalizationInterceptor.java:72)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)

        at com.sun.proxy.$Proxy245.pwsEnrollStudent(Unknown Source)

        at com.plateausystems.elms.bo.businessprocess.helper.functions.StartEnrollmentTrainingApprovalFunction.execute(StartEnrollmentTrainingApprovalFunction.java:69)

        ... 255 more

Caused by: com.plateausystems.elms.util.helper.ElmsNotifyException: doSendEmailNotification(): sender email address not specified

        at com.plateausystems.elms.bo.mail.helper.EmailNotification.sendScheduleOfferingEmailNotification(EmailNotification.java:344)

        at com.plateausystems.elms.bo.mail.helper.EmailNotification.doSendEmailNotification(EmailNotification.java:315)

        at com.plateausystems.elms.bo.mail.helper.EmailNotification.doSendEmailNotification(EmailNotification.java:280)

        at com.plateausystems.elms.bo.mail.helper.EmailNotification.sendStudentEmailNotification(EmailNotification.java:220)

        at com.plateausystems.elms.bo.mail.impl.MailServiceImpl.sendStudentEmailNotification(MailServiceImpl.java:695)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

        at java.lang.reflect.Method.invoke(Method.java:606)

        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)

        at com.plateausystems.elms.framework.perfmonitor.impl.ServicePerformanceMonitorInterceptor.invoke(ServicePerformanceMonitorInterceptor.java:41)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.usagestatistics.impl.UsageStatisticsInterceptor.invoke(UsageStatisticsInterceptor.java:73)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.authorization.impl.ServiceAuthorizationInterceptor.invoke(ServiceAuthorizationInterceptor.java:127)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.util.helper.LastUpdateUserInterceptor.invoke(LastUpdateUserInterceptor.java:49)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at com.plateausystems.elms.framework.localization.DataLocalizationInterceptor.invoke(DataLocalizationInterceptor.java:72)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)

        at com.sun.proxy.$Proxy271.sendStudentEmailNotification(Unknown Source)

        at com.plateausystems.elms.bo.scheduleinstance.impl.ScheduleInstanceServiceImpl.sendStudentEmailNotification(ScheduleInstanceServiceImpl.java:3852)

        at com.plateausystems.elms.bo.scheduleinstance.impl.ScheduleInstanceServiceImpl.pwsEnrollStudent(ScheduleInstanceServiceImpl.java:3795)

        ... 277 more

 

Cause

The cause for this is that the Sender email address which will be the User Notification Email:, in System Admin->Configuration->Global Variables->Mail tab , will be missing and the system is not able to allow the user to waitlist, since the email cannot be generated .

Resolution

The resolution is to maintain a value for the User notification Email as per the screen shot below and then try to perform the action to be waitlisted in the schedule offering as the User.

Capture.PNG

Once a value is entered in the above field, user will not see the error.

Keywords

Waitlist, Error when registering for a Schedule offering , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions