SAP Knowledge Base Article - Public

2446585 - Users unable to review content in a program

Symptom

Users are unable to review content after a program is completed but the program is set to allow to be reviewed when completed.

Environment

SAP LMS

Cause

  • Any content completed when opened, or by an administrator is unable to be reviewed this is working as intended as we only allow the review of content that the user themselves have completed

Or

  • User can only review content that was accessed in the program prior to completing the course, such as optional documentation.

Resolution

  • Verify that the content is being completed by the user and not "when item is launched" and not by an administrator completing it.
  • Make optional content mandatory for program/item completion so it can be accessed after completion.

Keywords

KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors HCM Core 1611