SAP Knowledge Base Article - Public

2446583 - Troubleshooting Mobile issues with LMS application- Guided Answer

Symptom

This article provides a direct link to Troubleshooting Mobile issues with LMS application guided answer.

The following issues are referenced in the guided answer:

Content not available error when launching course through mobile device
  • Offline mobile content is not working
  • Learning items are not visible in the user's learning plan or configure mobile content
  • Unable to run Learning by SuccessFactors app
  • Courses not visible in the catalog search window
  • Unable to find API adapter
  • How to enable mobile App
  • Where to find the latest documents and requirement configurations on Mobile?

Environment

SAP SuccessFactors Learning Management System (LMS)

Resolution

Access the guided answer using the link below:

https://gad5158842f.us2.hana.ondemand.com/dtp/viewer/#/tree/943/actions/10529

Keywords

course not launching mobile configuration mobile setup offline content Successfactors App , KBA , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705