SAP Knowledge Base Article - Public

2446345 - How to add signature image in an email notification body - Onboarding

Symptom

  • Customer need to add signature in email notification.
  • They have signature JPG or PNG file.

Environment

SAP SuccessFactors Onboarding - Email Notification

Reproducing the Issue

  • Add the signature image direct to the email notification body
  • Send notification  
  • Image does not reflect. 

Cause

  • There is no image code under  Reference Form
  • Customer is not using attachment key on email body 

Resolution

This is a two steps resolution

 

Step 1 Customer need to have the image file in the Reference File

  • Go to Reference File - Forms  - Others Attachments
  • Upload the file following the format

Sign1.png

Step 2 Use the key {ATTACHEMNT:imagecode} on the notification body

Sign2.png

Result:

 

The image is now attached

Sign3.png

Keywords

  • Image Attachment
  • Signature Image
  • Image Code
  • Email Notification
, KBA , LOD-SF-OBD-EML , Emails and Notifications , How To

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508