SAP Knowledge Base Article - Public

2446307 - How to find Version Information and server time stamp information in SuccessFactors System

Symptom

  • How do I know what version we are running?
  • How do I find out what server I am logging into when using the SuccessFactors application?
  • Where do I find the Timestamp?

Environment

  • BizX Platform

Resolution

There are 2 versions currently supported:

  • V11 - Also known as Ultra (versions prior to this no longer supported)
  • V12 - Also known as Revolution. This is our current UI that we recommend all clients upgrade to.

How do I find the version I am on?

V11: Login to home page > find the ? Icon > click to open About SuccessFactors Info
V12: Login to the application > Go to the page footer > click on Show version information. > This will open a pop window with the following information:

b1808: The following information can now be found under the the profile dropdown > Show Version Information (The footer has been officially removed as of b1808 release)

Version.PNG

About SuccessFactors
SuccessFactors Business Execution Suite
Release: b1702.116 Server: 44ps4bcf54t Timestamp: 2017-04-17T00:26:00.218-0400 Company ID: SFPART010967 UI version: v12 (Revolution) Edition: Enterprise Admin version: OneAdmin

How to read the "Release" version.

Release: b1702.116 = b 1702 . 116
Where b stands for "build"
 1702 = Feb 2017 the year and month of the current release you are on
 .xxx = subversion

How do I know which server I am on?

Following the same steps you will note that you can see the server information Server Information: Often required when logging support cases for defects. Server: 44ps4bcf54t

How do I find the Timestamp?

Following the same steps you will note that you can see the timestamp information Timestamp: 2017-04-17T00:26:00.218-0400

 

Keywords

  • Version Infomation
  • Release Information
  • Current Version
, KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , How To

Product

SAP SuccessFactors HCM Suite all versions