SAP Knowledge Base Article - Public

2445761 - Item hours not displayed in Catalog 3.0

Symptom

When searching for an item in the user's catalog, some records do not display hours, but others do.

Environment

SAP SuccessFactors Learning - b1608 and higher

Reproducing the Issue

  1. From the LMS user UI, click on Browse courses.
  2. On the catalog page, search for records.
  3. Note that some do not display hours.

 

cat 3 course no hours.png

 

Cause

The item is not configured with a value in the 'Length' field. 

Resolution

If the duration of the course should be displayed in the catalog, then:

  1. Access LMS Admin (Learning Administration).
  2. Click on Items > Search for the relevant item.
  3. Open the item and add the value for the length of the course.

 

Keywords

KBA , LOD-SF-LMS-CAT , LMS Catalog , Problem

Product

SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702