2445755 - Benefits enrolment error: You are not authorized to view this for the selected user

SAP Knowledge Base Article - Public

2445755 - Benefits enrolment error: You are not authorized to view this for the selected user

Symptom

When an employee tries to enroll themselves in a benefit, it throws an authorization error.

Authorization Error.PNG

Environment

Employee Central: Global Benefits

Reproducing the Issue

  1. Login to the instance as the user
  2. Navigate to My Profile -> Employee Benefits
  3. Hit on Enroll to enroll into benefit plan (It'll be available only if the user is eligible for the benefit)
  4. The error message "You are not authorized to view this for the selected user" appears

Cause

The user does not have sufficient permissions.

Resolution

The user should have the following permissions (View and Edit).

EC_IND_ESS.JPG

Keywords

BENEFITS_RBP ROLE_BASED_PERMISSION   , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Suite 1702