2445086 - Custom Report disappears after adding it to a new Report Group in LMS

SAP Knowledge Base Article - Public

2445086 - Custom Report disappears after adding it to a new Report Group in LMS

Symptom

  • Uploading a new LMS Custom Report, the report works fine
  • Add the report to a new Report Group, the report disappears

Environment

  • SAP SuccessFactors
  • Learning Management System (LMS)

Reproducing the Issue

  1. Login as a Report Admin
  2. Upload .zip of a custom report
  3. Test the report runs successfully
  4. Edit the report and add it to a new Report Group
  5. The report disappears

Cause

  • The Report Group has an ID but no name

Resolution

Here are the steps to take to add a name to the Reporting Group:

  1. Login to Learning Admin
  2. Click "References" icon in top right
  3. Select System Admin > Report Groups
  4. Search for the Report Group that is problematic
  5. Open it in Edit mode
  6. Add in the Report Group name
  7. Save Changes
  8. Re-test adding the report to the report group

Keywords

SF SuccessFactors LMS Learning Management System PRD report custom BIRT add group grouping edit change modify disappear gone not appear visible search cannot unable find , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions