SAP Knowledge Base Article - Public

2444569 - Admin Site Action not available - Onboarding

Symptom

Admin site action feature on top left of Employee portal is not available
I want to add a webpart using Admin Site Action 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. BizX
  2. Admin Center
  3. Manage Employee Portal
  4. In employee Portal Admin Site Actions are unavailable

Cause

Usage of old master file

Permissions

Resolution

Need to update the master page being used.
1. Hit  the Employee portal url and login to employee portal.
2. append : /AdminForms/ChangeMasterPage.aspx in the url after Company id
for eg : https://ep-onboarding10preview.sapsf.com/ONBPREM/<companyid>/AdminForms/ChangeMasterPage.aspx

3. on hitting above url , below page will be presented.
admin site actions.JPG

4. check the value in drop down , this should be standard_updated.master
5. If not , select the above from drop down and save the same.
6. Logout and check employee portal now.

Permissions:

  1. Onboarding
  2. Security
  3. Assing Groups to Users
  4. Find user
  5. Grant him HR Administrator, and Employee Portal Permissions
  6. Log out and log back in

Keywords

Admin site action, Admin Access, Site Action, Web part creation, Web part creation, Employee Portal, Manage Employee Portal, EP , KBA , LOD-SF-OBD-POR , Portal , How To

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors Onboarding all versions