2444411 - Activity Plan Task List Has No ID Visible

SAP Knowledge Base Article - Public

2444411 - Activity Plan Task List Has No ID Visible

Symptom

You cannot Add an ID field to the Task List through Personalize or Adaption Mode.

Reproducing the Issue

To Reproduce the issue, follow the steps below:

  1. Navigate to Work Center "Activity Planner".
  2. Move to View "Plans".
  3. Select an Activity Plan ABC.
  4. Move to the "Tasks" Facet of the plan.
  5. Observe there is no column for ID.
  6. Click Personalize. Hover over a column to add fields.
  7. Observe the fields available.
  8. Repeat steps 6 & 7 for Edit Master Layout function.

ID column is not available to be added to the table.

Cause

This is Expected System Behaviour.

Resolution

The activity plan solely acts like a template.

There is no ID maintenance for this.

Depending on the routing rules setup, the plan will add the tasks defined to a document. Example: adding tasks into a Visit.

The tasks will then carry an ID in the document.

Keywords

KBA , LOD-CRM-ACT , Activities , How To

Product

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