SAP Knowledge Base Article - Public

2444331 - Reports - Unrated rating not showing when reporting PM v12 forms on Adhoc after modifying their default labels

Symptom

  • When reporting PM v12 Forms, custom unrated ratings label is not displayed in the Adhoc Reports or Dashboards.
  • It used to work on PM v11 forms, but no longer works on PM v12 Accelerated.

Environment

  • SuccessFactors Performance Management (PM) - PM v12 Accelerated Version

Reproducing the Issue

  1. On the Performance form, add a custom label in the Unable to Rate field:

unable to rate.png

   2. Launch a new form - the custom rating label is visible in the rating scale in the form:

rating on form.png

  3. Create an Adhoc report - the custom rating label is not visible in the Adhoc report - it still shows as "Too New To Rate":

rating in adhoc.png

Resolution

  • Currently, the Ad Hoc report is only able to pull two values: Unrated and Too New Too Rate;
  • It will display Unrated when no rating is selected. 
  • It will display "Too New to Rate" when you choose to give the unrated-rating.
  • If <unrated-rating> is explicitly selected, then its string value is being exported as the rating in the rating column.
  • Ad Hoc is not able to pull the custom labels you set for the "Too New To Rate" rating in the Performance form e.g. "New Employee - no rating".

Keywords

Reporting, adhoc, too new to rate, unrated-rating, dashboard, custom labels, unrated , KBA , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-PM-RAT , Ratings and Weightings , Problem

Product

SAP SuccessFactors HCM Suite all versions