SAP Knowledge Base Article - Public

2444267 - Application error when adding a Contingent Worker

Symptom

When you try to add a contingent worker, you can fill all the data on the sections below:

  • Identity information;
  • Personal Information;
  • Contingent Worker Assignment Information;

But when you finish the section Contingent Worker Assignment Information and click on continue you get an application error and the section Work Order Information is not loaded.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

error.jpg

Environment

Employee Central - Contingent Workforce Mangement

Reproducing the Issue

  1. Go to Add Contingent worker;
  2. Fill the data needed for the sections: Identity information, Personal Information, Contingent Worker Assignment Information;
  3. Click on Continue;
  4. Get the application error;
  5. Click on OK;
  6. See that the section Work Order Information cas not loaded;

Cause

The UI configuration for Work Order Information is Hard Coded and must have an specific name in manage configuration UI.

The name of the configuration must be WorkOrderPortletForAddNewCWF, otherwise it won't work.

This information is documented in our Contingent Workforce Management guide in the section 7.2 Defining UI for Work Order For Profile Pages

For more information Visit our Help page for employee central here.

Resolution

To solve this problem, please create one UI configuration with the name requested.

Keywords

CWF, Contingent Worker, Application Error, add contingent worker , KBA , LOD-SF-EC-CWF , Contingent Workforce , How To

Product

SAP SuccessFactors Employee Central all versions